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Zoho

Zoho Off Campus Drive 2024: Hiring Presales and Technical Support Engineers !!!dine

Zoho

Zoho Off Campus Drive 2024: Hiring Presales and Technical Support Engineers | Freshers Apply Now!

Zoho, a global leader in software solutions, is conducting an Off Campus Drive to hire Presales Engineers and Technical Support Engineers for 2024. If you’re a recent graduate with a passion for tech, this could be the perfect opportunity for you! Read on for details on eligibility, job roles, and how to apply.


Company: Zoho Corporation
Website: www.zoho.com
Job Location: Chennai
Salary: ₹ 5 to 10 LPA (Expected)
Experience: 0 to 5 years
Last Date to Apply: ASAP

Available Roles:

  1. Presales Engineer
  2. Technical Support Engineer

Eligibility Criteria:

  • Qualification: Bachelor’s/ Master’s degree or Any Graduate.
  • Batch: 2014 to 2026 pass-outs are eligible.
  • Experience: Freshers or professionals with up to 5 years of experience.

Role 1: Presales Engineer

Key Responsibilities:

  • Conduct product demonstrations, showcasing the value and features of the solutions.
  • Collaborate with clients to understand their technical environments and business needs.
  • Lead Proof-of-Concept (POC) sessions to validate solution feasibility.
  • Respond to RFPs and RFIs, providing technical insights.
  • Support the sales team with technical guidance and tailored strategies.
  • Liaise with Product Managers to relay client feedback, helping shape future product developments.

Requirements:

  • Strong communication skills.
  • Knowledge of BI platforms, data warehousing, SQL, APIs, and scripting languages (Python, R).
  • Familiarity with cloud platforms (AWS, Azure, Google Cloud) and on-premise deployments.
  • Experience in presales or technical consulting (preferred but not mandatory).

Role 2: Technical Support Engineer

Key Responsibilities:

  • Handle technical support and customer success for Zoho’s Analytics Plus product.
  • Assist customers via calls, emails, chat, and remote sessions.
  • Troubleshoot and resolve issues, ensuring customer satisfaction.
  • Conduct regular health checks and retention strategies to ensure optimal product usage.
  • Identify opportunities to upsell products and services to customers.

Requirements:

  • Excellent communication skills with a neutral accent.
  • Technical expertise in handling IT helpdesk or technical support.
  • Willingness to work in rotating shifts across different time zones.
  • Knowledge of SQL and Business Intelligence (BI) tools is a plus.
  • Degree in Computer Science or Engineering (preferred but not mandatory).

How to Apply:

Interested candidates can apply through the official Zoho application link:
Apply Here

Note: Only shortlisted candidates will be notified of further interview processes.

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